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American Eagle Flight Lands After Challenging Runaway Trim Situation

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“We’re in a stalling situation” said the pilot

American Eagle (Operated by Republic) flight 4439 took off from Atlanta Hartsfield International Airport on November 6th with a crew of four and six passengers onboard. They were headed to New York’s LaGuardia Airport on a regularly scheduled flight. Passing through 14,000 feet, the Embraer 175 experienced a suspected runaway trim event.

The audio from the event is pretty sobering. You can listen to the ATC tapes in the YouTube video below. The pilot initially requested to stop the climb at 14,000, then asked for a return to Atlanta airport. Over the course of the next few minutes the situation sounded increasingly dire as one of the pilots reported, “We’re in a stalling situation.” adding that they couldn’t pitch the aircraft down.

Based on the ground track, it appears that the pilots then banked the jet in a left turn in an attempt to reduce the climb rate in accordance with the ‘runaway trim’ checklist suggestion. While such a maneuver sounds aggressive, it is actually a technique to avoid a stall when pitch authority is compromised. At this point, the crew sounds like they executed the entire “Pitch Trim Runaway” checklist. The crew reported soon afterwards that the jet appeared to be under control. The crew landed the Embraer under ‘direct law’ without further incident back at Atlanta’s airport. It is important to also call out the controllers for presumably working so well behind the scenes to clear all possible conflicting traffic in very busy airspace. You can see the full flight path here in detail from FlightAware with both the initial turn to the left and subsequent turns presumably to lose altitude before landing.

The preliminary report has not been released yet. It will be interesting to read when they first noticed the runaway trim. With such a light jet (only 6 passengers) and a cool fall evening, it is possible to have initially interpreted a higher climb rate due to a light aircraft when it actually might have been the initial stages of a runaway trim condition. It will also be interesting to learn whether this was only a runaway trim situation or a more complex emergency that involved the malfunction of multiple flight control systems.

Crew Coordination and Systems Knowledge Saves Lives

While it is too early to speculate on the cause or the actions of the pilots on American Eagle (callsign Brickyard) 4439, it is apparent from the ATC audio that they faced a very serious mechanical malfunction. Along with engine failures at critical times of flight, scenarios like runaway pitch trim are some of the most challenging mechanical emergencies to deal with while flying crew aircraft. In such moments, it is vital that crews successfully execute memory items (called boldface in military aircraft). These initial memorized checklist steps are intended to address the most critical actions necessary to keep the aircraft flying.

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The memory items for the E175 in such an incident are designed to disconnect the autopilot and cut off both trim systems. After the initial items are completed, the theory is that there is now time to identify the malfunctioning system, diagnose the problem and safely continue the flight or land when able.

While all we have to go on right now is the audio from American Eagle flight 4439, it sounds like overall they made the right decisions in an extraordinarily difficult situation and safely landed the jet. Working together as a crew is critical to safely resolving emergencies, especially control malfunctions. In such a situation, it is important to first fly the airplane, execute the checklist (including the memory items/boldface immediately), communicate your intentions with the crew, then ATC, plan for the next steps, and then safely land the jet.

United Went All Out For New Star Wars Plane

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On Thursday, United Airlines finally unveiled their new Star Wars themed plane. Departing from Houston, a bold, black Boeing 737 took to the skies. The jet features a split personality between the First Order and the Rebels with an appropriate red and blue light saber adorning each side of the tail on the jet.

The jet first flew from the paint hangar in Amarillo, Texas to Houston Intercontinental for the first leg of its ‘epic’ journey over the next year. United released a video of the meticulously detailed paint job. You can see it below:

United’s Star Wars Plane Is a masterful bit of advertising for both the airline and movie

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United’s new Star Wars jet. Source: United

The special Boeing 737 is a flying billboard for the final installment of the Star Wars series titled “Rise of the Skywalker”. It will remain in the special livery for the next year.

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The interior of United’s new Star Wars Plane. Source: United’s Instagram story

Inside the jet, United’s version of the ‘Millennial Falcon’ features both blue and red headrests along with a plaque commemorating the special plane. United also teamed with the popular FlightTracker24 to show the flight as a Millennial Falcon icon instead of the typical jet. Click here to see where the jet is today.

In addition the paint scheme, and special interior, United also announced a new safety video that will excite the die hard Star Wars fans with movie references. Check it out below!

Avgeeks have been anticipating the reveal of this special jet for months. United first showed a model of the jet even before they revealed their new livery. It led to rampant speculation (and later confirmation) that United’s new livery would feature bold billboard titles similar to American, Hawaiian and Southwest livery refreshes over the past few years.

United on a streak with new special paint schemes

In just the past 4 months, United has really upped their livery game. First they announced a new livery. Then they unveiled two new special schemes celebrating women artists on 757-200. And this now Star Wars plane. Are more special schemes on the way? Nothing official but many avgeeks hope for the return of a special Saul Bass scheme on a jet one day.

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United’s Star Wars Plane at Chicago O’Hare. Photo: José Wolfman Guillén

Hooters Air Was Real, And It Wasn’t A Bad Airline

Ancient Airlines: A look at unique and quirky airlines throughout aviation history

It may sound like a bad joke, but yes, Hooters Air was definitely a real airline and, yes, it was owned by that restaurant. You know the one — with the scantily clad waitresses and the pretty good hot wings. So, how exactly did a slightly questionable restaurant chain start and successfully operate an airline, at least for the approximately three years it was in business?

Founded in 2003, Hooters Air was operated by Pace Airlines, which the restaurant chain creator owned as well (Pace Airlines, by the way, is out of business now, too, ceasing all operations in 2009). The airline started as a way to drum up business for the restaurant, but then people actually flew it, with the airline’s primary demographic being golfers flying to Myrtle Beach (where the airline was based), before Hooters Air expanded to reach other popular destinations throughout the entire country. 

B-17 ‘Aluminum Overcast’ and EAA Inspiring Future Aviators

LAWRENCEVILLE, Ga. — A Boeing B-17 Flying Fortress and her crew are visiting Gwinnett County Airport this weekend to raise support for educational programs designed to inspire future aviators.

The aircraft known as Aluminum Overcast is one of the last flight worthy B-17s able to fly with passengers. Owned by the Experimental Aircraft Association in Oshkosh, Wisconsin, this B-17 and her crew are educating visitors on the importance of its mission during the Second World War.

Today thru Sunday, EAA’s Gwinnett chapter 690 is working with the crew of the historic warbird to inspire the public’s interest in aviation-related fields. Guests are invited to tour inside the B-17 and even fly aboard the silver flying fortress.

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‘Aluminum Overcast’ pilots John Litiachi and Lorraine Morris prepare for flight in Gwinnett County, Georgia. Morris says the B-17 is like flying “a cement truck without power steering”. (Charles Atkeison)

“EAA 690 is fortunate to be able to host the B-17 Aluminum Overcast Tour as it helps to provide funds to support our youth programs,” EAA spokesperson Louis Pucci said on Thursday. “Our youth programs include a STEM-oriented aviation build program; Young Eagles, an introduction into aviation; youth aviation summer camp, and flight scholarships.”

This EAA chapter, like many across the United States, is made up of volunteers who are pilots or who have worked in the aviation industry. In addition to the education and events, EAA will help one earn their pilot’s license.

Inspiring the next generation to fulfill a career in aviation is the goal of this B-17s crew. They fly the hulking aircraft backed by 20,000 hours of flying time.

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The window view over the port wing of the B-17 ‘Aluminum Overcast’. (Charles Atkeison)

Aluminum Overcast is 75-years-old and remains a living testament to the men who crewed the thousands of B-17s during the war. For many visitors, they are drawn to the aircraft to honor a relative who had served aboard the massive aircraft. 

“This flies like a cement truck without power steering,” Aluminum Overcast pilot Lorraine Morris said moments after landing on Thursday. “The only hydraulics we use are for the breaks and the cowl flaps — everything else is manual.”

During a typical B-17 flight, the aircraft burns nearly 200 gallons of fuel per hour. Its four engines hold 37 gallons of oil and 1700 gallons of fuel each. Many of the B-17s were fitted with auxiliary fuel tanks during the war.

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The B-17 Flying Fortress was a hero of World War II Across Europe and the Pacific. (Charles Atkeison)

“You sit in the aircraft and you can’t really dwell on flying the airplane because you get all choked up,” Morris discussed as we sat in the cockpit. “You think of all the men that were in it, and all the people who didn’t come back.”

Morris added that the stories from her passengers have been unbelievable. She only wished there was enough time to tell them all.

“Some people will come up to it to pet it, and one gentleman kissed it because he kissed the B-17 every time he got done with the flight,” she said. “Many people will not even come near it because there are too many memories.”

The EAA Aluminum Overcast tour concludes in a few weeks following four stops across Georgia. Flights and tour details are available here.

November 08 – 10, 2019 | Lawrenceville, GA 
November 12, 2019 | Milledgeville, GA 
November 15 – 17, 2019 | Savannah, GA 
November 22 – 24, 2019 | St. Simons Island, GA

(Charles A Atkeison reports on aerospace and technology. Follow his updates via social media @Military_Flight.)

Six Biggest ‘Oh Wow!’ Moments of the 2019 Airshow Season

PENSACOLA, Fla — The North American air show season began with a star-spangled flyover salute above Super Bowl LIII and was followed by several jaw-dropping aviation moments during the year ahead.

AvGeekery.com has compiled our top six “oh wow!” stories we covered during the 2019 air show season. We know that each time a military or civilian aircraft performs, it is truly stunning.

We take a look back at both the historic and interesting moments of the recent season. If you recall one aviation moment which made you gasp this year, please comment below.

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Aerobatic ace Julie Clark performsaboard her T-34 Mentor. (Image: Clark Airshows)

6. Aerobatic Airshow Pilot Julie Clark Retires After 40 Years

Julie Clark began flying American aerobatics in 1978, and on October 19, she said farewell as she retired from the air show industry. Clark’s patriotic aerobatics aboard her T-34 Mentor aircraft pushes the limits of flight.

Across North America, Julie has been a staple at air shows for forty-two years. Nicknamed “Free Spirit”, Clark has flown the same aircraft everyone of those years. She laughs and says, “It’s my best friend”. Her final performance will be on November 17, during Nellis AFB’s Aviation Nation air show.

“I’m gonna miss being apart of this great industry,” Clark said “We talk about STEM/STEAM and bringing in young people into this industry. We need that, we want to keep the crowds up and we want to keep the innovations going.”

5. Navy’s Super Hornet Demo Team Cancels Season

The U.S. Navy’s popular Super Hornet demonstration team cancelled their five remaining air show appearances in June in order to train new pilots. The squadron performs at air shows across North America aboard the Rhino — an F/A-18 E/F Super Hornet jet.

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An F/A-18E Super Hornet, assigned to VFA-106, performs a touch-and-go on the flight deck of the aircraft carrier USS Dwight D. Eisenhower in April. (US Navy)

Known as the VFA-106 Gladiators, the demo team decided to spend the last half of the season training new pilots for 2020 and beyond. The announcement came as the Navy’s last legacy Hornets are being phased out for the Super Hornets.

“The mission of VFA-106 is to provide the fleet with superbly trained replacement aircrew to support fleet readiness,” VFA-106 Commander Brandon M. Scott said on Wednesday. “This mission will always take priority over displaying the remarkable Super Hornet across the country.”

4. Canadian Snowbirds Pilot Safely Ejects Prior to Crash

The Royal Canadian Snowbirds suffered their first jet crash in years on October 13 as the team prepared to perform at the Atlanta Airshow.

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One of the Royal Canadian Snowbirds CT-114 jets performs during a recent air show. (RCAF)

The Snowbirds nine CT-114 Tutor jets had just taken off from Falcon Field about fifteen miles from the air show site at the Atlanta Motor Speedway. As the investigation continues, details of the Snowbird 5 accident have not been released.

What we know is an issue occurred aboard the Snowbird 5 jet minutes following take-off. Pilot Captain Kevin Domon-Grenier pointed the jet toward a vacant field and successfully ejected away. He was recovered and visited a nearby hospital for a few hours to be checked out.

It was the squadron’s first crash in eleven years. Moments following the crash, the rest of the air show was cancelled.

3. U.S., Great Britain Air Force Jets Perform NYC Flyover

The jets of the United States and the United Kingdom performed one of the largest military flyovers on August 22 above New York.

The late-morning tandem flight featured six Air Force Thunderbirds jets, followed by the Royal Air Force’s Red Arrows’ nine-jet delta. Two American F-22A Raptors and two F-35A Lightning IIs followed in a diamond formation.

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Britain’s Red Arrows salute the Statue of Liberty during their flight over the Hudson River. (RAF)

The massive formation over Manhattan brought sky watchers to the windows of the skyscrapers. Social media was abuzz with images and video of the rare formation as the nineteen jets flew past.

“It was certainly a history making flight,” New York Airshow spokesperson Chris Dirato said. “It was exciting to see these teams make their way down and back up the Hudson River, while passing the Statue of Liberty.”

The Navy’s Blue Angels were originally to have also flown. However, the team dropped out one day prior due to having logged the maxium flying hours for the week.

2. Allied Warbirds Retrace D-Day Route on 75th Anniversary

America’s own D-Day squadron successfully flew fifteen C-47s/ DC-3s to the United Kingdom in May to join up with their European counterparts to create a historic June fly over to honor the 75th anniversary of D-Day.

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Three C-47A Skytrains soar over the White Cliffs of Dover on May 31, during one of several practice flights leading up to their D-Day flight. (photo: Rich Cooper/D-Day Squadron)

The U.S. C-47A Skytrains and DC-9 aircraft flew in a huge formation with their European counterparts. They crossed the English Channel on June 5 for a formal flyover over Normandy Beach in France.

“Few veterans of D-Day are still with us, and this celebration may be our last chance to honor these brave war heroes,” D-Day Squadron’s executive director Moreno Aguiari told AvGeekery.com. “We are committed to ensuring their significance and sacrifice is fully appreciated for generations to come.”

The aircraft also dropped nearly 200 paratroopers over France along the way. A few of the Skytrains in attendance, Thats All — Brother! and Placid Lassie, make regular stops at U.S. air show sites.

1. First Female F-16 Demo Pilot Announced … then Quickly Replaced

The U.S. Air Force announced on January 29 the selection of the first female to both command and pilot the F-16 Viper Demonstration Team for the next air show season. Thirteen days later, Capt. Zoe “SiS” Kotnik was removed from duty due to a lack of confidence by her base commander.

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Capt. Zoe Kotnik IS all smiles after a certification flight at Joint Base Langley-Eustis, Va. (USAF SRA K. Reaves)

For nearly two weeks, Capt. Kotnik was the gem of the Air Force across social media. Her own social media account — filled with gratitude and cockpit videos set to popular music — was deleted the day of the stunning announcement.

“I removed Capt. Kotnik from her position as the commander of the Viper Demo team, because I lost confidence in her ability to lead the team,” Col. Derek O’Malley, Commander of 20th Fighter Wing at Shaw AFB, stated on February 11.

Kotnik said on Jan. 29 that she looks forward to having “an influence on younger generations.” She was poised to break new ground for women in her new job.

“I know first hand how impactful air shows can be and what a difference it makes to young people to see just one example of what they too can do and who they can become,” she added.

(Charles A Atkeison reports on aerospace and technology. Follow his updates via social media @Military_Flight.)

Surprise! One More American Airlines Mad Dog Flight Today

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It’s hard to believe that its already been almost two months since American Airlines retired their MD-80 fleet. If you recall, the Mad Dog retired to some really unique fanfare that honored the long-serving jet. As huge MD-80 fans, we covered the drawdown and eventual retirement of the beloved jet.

The skies over DFW are quieter since American retired their fleet of MD-80s. But if you are an avgeek, you are probably still missing those old smokey JTD-8s and shiny American fuselages over the DFW Metroplex. Well today, spotters at DFW got one last treat. Tail number N9677W flying as AA flight 9648 departed from DFW at 3:32pm en-route to her retirement spot at Roswell, New Mexico. There she joined many other American Airlines MD-80s who are also resting comfortably in the low-humidity environment.

If you look at the video above, you’ll see what is likely to be the start up of the last American MD-80 at DFW Airport. (Be sure to check out the puff of smoke at 3:30 as the APU shuts down after start up.) Special thanks to our friend Dylan at Boneyard Safari for the video.

An American Airlines MD-80 prepares to depart from DFW airport on Monday, October 28, 2019. (Photo: Boneyard Safari)

The MD-80 aircraft stayed behind for a few months even as the rest of the fleet departed for Roswell. American Airlines said the jet stayed behind for deicing training at DFW Airport. There were a few rumors that N9677W might be headed for Founders Plaza at DFW Airport originally. Unfortunately for avgeeks, her flight to Roswell proves that the rumor for that particular aircraft will not materialize.

A few of AA’s Mad Dogs will probably escape the shredder

While most of the MD-80s will be turned into scrap metal, there are a few that might find a second life. A few MD-80s sent to Roswell over the past couple of years have returned to service, most notably for Laser Airlines in Venezuela and Everts Air Cargo, based out of Alaska.

The MD-80 that flew today was only 20 years old having first flown in 1999. American acquired TWA’s MD-80s back in the merge between the two airlines in 2001. As part of the acquisition, American continued to operate some of the last MD-80s off the line from the Long Beach factory until the retirement of the type in September. When American retired the fleet, some of the aircraft had flown around half the cycles approved for the type, meaning that structurally, the jet could still fly safely for a number of years longer with the required maintenance and upkeep.

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Photo: Everts Air Cargo

Possibly two more chances to see an American MD-80 Mad Dog fly

If you missed today’s last American MD-80 flight out of DFW, there is still a bit of hope to catch an American MD-80s departure. There are four American Airlines MD-80s parked at the Tulsa maintenance center. It is rumored that those two jets will be donated to aviation maintenance schools sometime in the future. We’ll keep you updated as we find out more.

X-37B Space Shuttle Returns from Record Breaking Flight

CAPE CANAVERAL, Fla. — A secret military winged spacecraft glided out of Earth orbit on Sunday touching down at the Kennedy Space Center at the conclusion of a record breaking mission.

The uncrewed Air Force X-37B Orbital Test Vehicle spent 780 days in space performing detailed experiments for the military. The winged spacecraft glided on automatic from low Earth orbit to a pin-point landing at 3:51 a.m. EDT.

Today’s landing was the second by an X-37B on the three-mile-long runway previously used during NASA’s space shuttle program. The runway is adjacent to the X-37s designated processing facility next to the iconic Vehicle Assembly Building.

This flight was scheduled to deploy several small satellites and perform classified “on-orbit testing of emerging space technologies,” according to the Air Force. The space plane is operated from a control room while on-orbit with an open payload bay facing Earth.

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The X-37B is an experimental test program to demonstrate technologies for a reliable, reusable, unmanned space test platform for the U.S. Air Force. (USAF)

“The safe return of this spacecraft, after breaking its own endurance record, is the result of the innovative partnership between government and industry,” Air Force Chief of Staff Gen. David L. Goldfein said on Sunday. “The sky is no longer the limit for the Air Force and, if Congress approves, the U.S. Space Force.”

The classified flight of the reusable mini-space shuttle lifted off a top a SpaceX Falcon 9 from the space center nearly 26 months ago. This was the third mission flown by the first of two reusable X-37Bs.

“The X-37B continues to demonstrate the importance of a reusable spaceplane,” Secretary of the Air Force Barbara Barrett stated. “Each successive mission advances our nation’s space capabilities.”

The Air Force has announced the sixth mission of the X-37B program is scheduled to launch a top a ULA Atlas V rocket in spring of 2020.

(Charles A Atkeison reports on aerospace and technology. Follow his updates via social media @Military_Flight.)

AN-22: The World’s Biggest Turboprop That Sounds Like A Buzz Saw

Cargo planes have an unmistakable sound. Seasoned avgeeks can identify a plane just by the sound it makes as its flying over head. The original C-5 was unique with it’s TF-39s screaming,. The C-133 had a distinctive whine. The C-17’s aggressive roar of its P&W F-117 motors lets you know that it’s going to stop in less than 2,000 feet once it touches down. And The C-130’s four fans of freedom make an unmistakable sound that has inspired generations for over 60 years!

But there’s another, lesser known turboprop whose sound is also unmistakable. It’s the Antonov AN22. The AN-22 first flew in 1965. It was designed as a strategic airlifter that could land on short, austere runways throughout Russia. The plane has a crew of between 5 to 8. The front of the craft is fully pressurized with the ability to carry up to 28 passengers. The after compartment is only partially pressurized.

The AN-22 is powered by four turboprop engines each with two counter-rotating props each. A total of 68 AN-22 were built. Only 6 remain active. Antonov airlines operates the only civilian AN-22 still in service. The Russian Air Force operates 5 planes.

The AN-22 can carry up to 176,000 lbs of payload. By comparison, the C-17 can carry around 170,000 lbs of cargo/passengers.

Bonus: Why does the AN-22 have two tails?

Here’s one for trivia night. The AN-22 looks pretty similar in shape to the AN-12 just with two tails. The second tail reduces the height requirement for the tail and allows for better engine out performance.

Also, if you need to wow your friends at trivia night, the NATO reporting name for the AN-22 is ‘cock’. And now you know.

If Southwest Strays From The 737, What Could They Pick?

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Southwest Airlines reported their third quarter earnings this week. At the earnings call, CEO Gary Kelly was asked about whether Southwest was considering other aircraft in the wake of the 737 MAX grounding. His answer, while not totally surprising, did raise some eyebrows. He stated that Southwest Airlines’ board of directors has asked the company to look at other options to diversify the fleet.

Southwest and 737s are like Peanut Butter and Jelly

Since Southwest’s first flight back in 1972, the airline has been a Boeing 737 airline. With the exception of a couple stints flying the 727 in the late ’70s and early ’80s, Southwest has flown every generation of the ‘baby Boeing’ jet to include the grounded MAX -8 series. Southwest has thrived with the jet. A single fleet type simplifies scheduling, training, maintenance, and operational equipment are all reasons why flying just the 737 made sense. Over the past decade with the 737NG series, Southwest has been able to offer transcontinental service and more recently unlock central America and Hawaii with a single type of jet.

Why would Southwest have a change of heart?

For Southwest, the MAX was supposed to represent a new era of service. With more efficient engines, Southwest would be able to add extended routes like Phoenix (possibly even Denver) to Honolulu and Houston to Central and South America. After the two 737 MAX crashes by LionAir and Ethiopian Airlines, the MAX was grounded back in March, taking 5% of Southwest’s fleet and expansion plans off the table for all of 2019.

The single fleet type that for so long was seen as a benefit, is now seen as a potential liability for the airline. With the MAX grounded and potential pickle-fork issues with NG-series jet, Southwest is beginning to realize that they could be in a very vulnerable position if there is another 737 grounding in the future.

The fact that Southwest might choose a second jet is far from a foregone conclusion. Southwest CEO Gary Kelly has a much more nuanced statement both in a CNBC interview and the recent earnings call after Q3-2019 earnings. In the call, Gary was asked to comment further based on the CNBC interview and discussion of Southwest needing to acquire a second fleet to remain competitive.

Gary replied, “Mike ([Van De Ven]-Operations VP) led that effort as late as 2011 when we agreed to launch the MAX. We gave a very serious look to an alternative…I wouldn’t prejudge the answer at all. We’ve been extremely successful for 48 years with a single fleet type. I know that our Vice President of Flight Operations would agree…So, there are plenty of good arguments for just I really feel like it’s just acknowledging the obvious and I feel like we have a duty to look at the question and especially in light of what’s going on right now. So, hopefully that answers part of the question.”

You can read and listen to the full call here. It makes for an interesting listen but it doesn’t exactly sound like Southwest is feeling an immediate need to stray from their winning formula very soon.

What could Southwest choose?

Even without an immediate push to acquire a second fleet, we are avgeeks and we love talking about the ‘what-ifs’ of the aviation industry. If Southwest decides to pursue a second fleet, they have a number of options on the table that they could select from and one fanciful one that makes us think…what if? We look at 4 potential options.

Click Here To See Our List Of 4 Potential Options

Spirit Airlines Orders 100 Airbus Jets

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New A320NEO fleet comes with series of comfort improvements

Spirit Airlines announces a massive order for 100 A320NEO-series aircraft with an option for an additional 50 aircraft. Deliveries will begin in 2020 and continue through 2027. The MOU includes a mix of Airbus A319, A320, and A321 models.

Spirit has one of the youngest fleets of major US airlines. The average age of their aircraft is just 5.6 years. They currently operate 138 A320-series aircraft, including A319, A320, A321, and A321NEO jets. Over the next two years, Spirit will add 48 new NEO aircraft.

“This new order represents another milestone for Spirit,” said Spirit Airlines’ President and CEO Ted Christie. “The additional aircraft will be used to support Spirit’s growth as we add new destinations and expand our network across the U.S, Latin America and the Caribbean. We look forward to working with our valued partners at Airbus to finalize our agreement.”

Spirit Adding Passenger Comforts

It might sound like a bit of an oxymoron for Spirit Airlines to focus on improving the passenger experience. After all, they were the first US airline to charge for carry-ons and water. And they famously touted that they pre-recline their seats in an attempt to mitigate passenger issues due to their notorious tight seat pitch. For a while, Spirit was the butt of jokes for the occasional crazy passenger along with their reputation for delayed flights, poor service, and fees. This viral video by Brent Pella from late 2017 has almost 5 million views.

If you’ve flown Spirit recently though, you’ll notice that they have made a concerted effort to improve the customer experience. Their website now clearly explains their fee structure. They have focused on improving the customer experience too. They have added a variety of for-purchase unique snacks and drinks. The airline has also become more active on social media channels in an attempt to engage their customers and mitigate issues.

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Spirit is adding new coach seats. The middle seat will have an additional inch of width.

Spirit has formalized their passenger experience improvements into a program called the Guest Initiative. In December 2019, Spirit plans to unveil an aircraft cabin redesign as part of its Invest in the Guest initiative. The cabin redesign will improve the look and feel of the interior while adding new, more comfortable seats that provide additional usable legroom. Spirit’s new seats will feature thicker padding, ergonomically-designed lumbar support, and a full-size tray table. Middle seats will also gain another inch of width, and every seat will gain nearly an inch of pre-recline compared to Spirit’s current seating configuration, with exit rows adding even more.

Spirit now flies over 600 flights daily to 75 destinations. They are adding 100+ jets over the next few years. And they have rightly placed a focus on improving customer service.

Have you flown Spirit recently? How was your experience? Be sure to share your thoughts in the comments below.

Our Five Favorite Space Shuttle Wake Ups By Mission Control

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Space is a serious endeavor. It is a dangerous and no-fail environment. Even just one error can lead to a catastrophic end as we saw twice in the Space Shuttle program. Against that backdrop, there is still room for moments of levity. Some of the more memorable moments of NASA are a witty comment by an astronaut or a catch phrase said by a mission controller at just the right moment for comedic relief. That’s why the the tradition of a wake up call is so unique.

Did Wake ups Start With the Space Shuttle?

Nope! A wake up call to astronauts is a time-honored tradition at NASA. Just like you and I, the first moments after waking up can set the tone for the day. NASA’s Mission Controllers ensured that they provided the astronauts with the best opportunity for a great day. While the wakeup call first started during the Gemini program and continued throughout Apollo and Skylab, it truly shined during the Space Shuttle era. The morning would typically consist of a relevant song for the day. Occasionally though, a special guest would join in the fun. Here are our top 5 wakeups:

5.) “Good Morning Space Shuttle!”

Back on September 30, 1988, actor Robin Williams woke up the crew from STS-26. He did a riff on his classic “Good Morning Vietnam” with a “Good Morning Discovery!” His wakeup came on the first day of a mission to deliver a satellite that would later be used for communications between the ground and various satellites to include the ISS. While there were other cases of celebrities offer a wake up and word of encouragement, the Robin Williams wake up was one of the more iconic greetings. In the video, you’ll see the mission controllers giggled like school kids as Robin Williams delighted crowds both on terra firma and in space.

Gulfstream Announces New G700 As Their Next Flagship Jet

On Monday, Gulfstream announced their new G700 jet at the annual NBAA conference in Las Vegas. The new Gulfstream will fly up to 19 passengers in comfort offering a master bedroom, bathroom with shower, and large galley. The jet will offer cruising speeds at .9 mach (.925 mach max), just 10% lower than the speed of sound. At .9 mach, the jet will have a range of 6,400 nm. Slowing to .85 mach for a longer range (similar to 747 speeds), the jet will offer an impressive 7,500 nm range.

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Cabin mockup of the Gulfstream G700

While the new the new Gulfstream made its public debut yesterday, only a mockup of the fuselage was made available to the public at the Vegas conference. The actual first flight of the aircraft isn’t expected until 2021 with first delivery in 2022. Qatar Airways was announced as the first customer. They have committed to 10 aircraft for their private jet fleet. Flexjet will be the North American launch customer. Each G700 jet is expected to cost $75M.

G700 is a new jet but an evolution of G650 technology

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Generated Image of the New Gulfstream G700

The G700 will build on the features of the G650. The aircraft is touted to have a taller, longer, wider cabin than its predecessor or near-size competition. It will feature 20 G650 style windows, a crew rest area, and a new winglet style.

In an announcement, Gulfstream President Mark Burns said, “The Gulfstream G700 takes the very best elements from our most innovative products and unites them with cutting-edge advances to create an all-new, advanced-technology aircraft that redefines safety, comfort and range at speed.”

G700 entering a competitive market

Global 7500
The new G700 will compete against the Bombardier Global 7500 aircraft, seen here. (Matti Blume [CC BY-SA 4.0 (https://creativecommons.org/licenses/by-sa/4.0)])

The larger G700 will enter a competitive landscape for the high-end, large private jet market. Bombardier has already begun to field their Global 7500 that features a slightly longer range and one foot longer than the forthcoming G700. Still both jets face competition from larger but slower 737BBJ, 787 BBJ, along with Airbus and Embraer business jets.