After an 11-hour outage, the power is back on at Hartsfield-Jackson Atlanta airport. Airlines are still scrambling to catch up. Over 1,000 flights were canceled. Passengers are being told to expect further delays. Hundreds of flights are diverted. Here is a breakdown of what to expect:
Hartsfield-Jackson is Delta’s main hub so it has the most cancellations and delays. Passengers with flights between December 17 and 19 are entitled to a waiver if their flight was delayed for 90 minutes or more. Here is a link to details about the waiver:
https://www.delta.com/content/www/en_US/traveling-with-us/advisories/atlanta-power-outage.html
Southwest’s website says affected passengers that had scheduled flights December 17 or 18 can rebook for free within 14 days.
United is allowing passengers to rebook flights from December 17 through 19, as long as they rebook on or before December 22.
American Airlines has canceled about 19 departures out of ATL. All passengers will be rebooked for free or can request a refund for flights between December 17 and 21, according to an American Airlines’ spokesperson.
Spirit Airlines has put a ‘flexible travel policy’ in place that will waive modification fees for passengers who have to rebook flights affected between December 17 and 18. Customers have until December 21 to make changes.
JetBlue says passengers traveling to or from Atlanta through December 19 will be allowed to rebook, as long as tickets were purchased on or before December 17. Passengers with cancelled flights can get a refund.
